Parts questions should have useful answers.

Start with the number stamped on the original part. Then compare the machine model, serial range, dimensions, connections, and notes on the product page. If anything conflicts, contact us before ordering.

A listed model is a useful starting point. Compare the original part number, serial range, dimensions, connections, and product-specific notes for your equipment or attachment. Our team can help review any detail that is unclear. Follow our fitment guide.

A kit contains the components listed on its product page; a complete gearbox is a separate assembly. Some service kits contain bearings, seals, and hardware without gears, shafts, or housing. Compare the exact contents and fitment notes in our gearbox repair options guide.

Send the machine model, serial number, original part number, and a clear photo of the old part. Include the FLIP SKU or a link to the product you are considering.

Do not assume that a visually similar part will fit. Share the model, serial number, and original part number so we can compare the available information.

Look for the equipment identification plate or decal—commonly near the frame, operator area, engine compartment, or mower deck. The model number is different from the engine model on many machines.

Flip Manufacturing sells new aftermarket replacement parts, not OEM-branded products. OEM numbers are cross-references. Product pages identify the replacement numbers, compatible models, measurements, and other available fitment details.

We sell directly through our own store and avoid dealer-counter and marketplace fees where possible. The goal is practical aftermarket value without hiding the information needed to verify fitment.

We compare the dimensions, materials, interfaces, and function that matter for the intended replacement. Product pages should be used as the source of truth for each part.

Manufacturing location varies by part and supplier. Flip Manufacturing develops or sources aftermarket replacements, then warehouses, ships, and supports them from Greenville, Texas.

In-stock orders placed before 3 PM Central Time, Monday–Friday excluding holidays, normally ship the same business day from Greenville, Texas. Check the product page for any different lead time. See our shipping policy for delivery estimates.

Flip Manufacturing provides free standard shipping on every order within the contiguous United States. Shipping to Canada costs extra. Available shipping services, prices, and any expedited options appear at checkout.

Flip Manufacturing ships to the contiguous United States and Canada. Canada shipments have additional shipping costs and longer delivery times, with rates shown at checkout. We do not currently ship to Alaska, Hawaii, Puerto Rico, or other international destinations. See our shipping policy.

Standard shipping within the contiguous United States typically takes 3–7 business days after shipment. Canada shipments take longer. Delivery times are estimates; available services and estimated dates appear at checkout.

Flip Manufacturing emails tracking information when the shipping label is created. A tracking number may appear before the carrier receives or scans the package. Check spam or promotions folders if the email is missing.

Contact us immediately. Orders move quickly to the warehouse, so changes are not guaranteed after an order enters fulfillment.

Orders are placed through the secure online checkout. Our team can help with fitment questions before you order.

Any part purchased directly from flipmfg.com can be returned within 60 days of delivery, for any reason, with a prepaid return label and no restocking fee. Use the returns form and review our refund policy.

Every item sold by Flip Manufacturing includes a free 60-day warranty and return period. If the part does not fit, does not perform properly, or arrives damaged, use the returns and warranty form for help with a replacement or full refund and prepaid return shipping.

Use the return instructions linked from your order or visit the returns page. Include the order number and reason for return so the team can route it correctly.

Contact Flip Manufacturing within seven days of delivery with the order number and photographs of the packaging, shipping label, and damaged area. Keep the original packaging while we review the claim.

Flip Manufacturing provides prepaid return shipping with no restocking fee for direct website returns and warranty claims. Use our returns form. Start Amazon or eBay returns from that marketplace’s order page.

After receiving the returned part, our team normally processes the refund or replacement within one business day. Refunds go to the original payment method; allow 5–10 business days after we receive the part for the credit to appear.

Text 903-320-4519. Our Texas-based team answers Monday–Friday, 9 AM–2 PM Central Time. Include the order number, FLIP SKU, or product link when possible.

Flip Manufacturing does not offer local pickup, retail shopping, or walk-in service. Our Greenville, Texas location is a warehouse and headquarters. Place orders through our online store.

Our human team can help locate a marketplace order and answer product, fitment, damage, or warranty questions when you provide the order number. Start Amazon or eBay returns and refunds from that marketplace’s order page because their workflows are separate.

Check spam and promotions folders first. If you still cannot find it, send the name, email address, and approximate order time so the team can look for the transaction.